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General Error Hp Printer

I'm hooked up to an APS UPS so it's getting pure filtered power, I did a self test on the UPS and it checks out. The carrier is now free and on initialization it moves back and forth normally, but the printer now reports both errors and willnot print.whn Reply 0 0 jason_h Regents Professor Posts: Best of luck! thank you so much Reply 0 0 SandiWhiteman Honor Student Posts: 3 Member Since: ‎05-13-2013 Message 8 of 51 (7,417 Views) Report Inappropriate Content Re: hp officejet 6500 error-general printer error( weblink

It gove you a CLUE, at least.HP -- Not so much. then you will have to service the product.Oh really?An error code means I may have to service the product?Great!I'll just get out my "service product" wrench and turn the "service product" With the printer power on, disconnect the USB cable from the computer. Load U.S. http://h30434.www3.hp.com/t5/Inkjet-Printing/hp-officejet-6500-error-general-printer-error/td-p/94216

Reply 2 Re: hp officejet 6500 error-general printer error( 0x61011 bed ) Refer to printer documentation 02-21-2013 12:26 PM Typically the 0x6********* errors point to a carriage jam on the printer. If it still doesn't work, then call HP Tech Support for a replacement. when I try to print the printing makes a loud clicking noise and gives me this print error message Reply 0 0 SandiWhiteman Honor Student Posts: 3 Member Since: ‎05-13-2013 Message You can utilize this website to learn how to contact HP appropriately, based on your region: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html Please let me know if you have any other questions or concerns.

Solved! Reply 0 0 Senior-citizen2 Student Posts: 1 Member Since: ‎12-09-2013 Message 7 of 18 (34,338 Views) Report Inappropriate Content Printer error Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Press the Power button () to turn on the product. Reply 0 0 8282 Honor Student Posts: 1 Member Since: ‎01-05-2011 Message 7 of 44 (86,438 Views) Report Inappropriate Content Re: hp officejet 6500 error-general printer error Options Mark as New

This step is a power reset. Lift the cartridge door to open it. First Time Here? You should contact HP technical support to replace the printer.

if only there were some interconnected web of computers ... Reply 1 1 HandyAndy14 Retired Posts: 394 Member Since: ‎08-31-2013 Message 6 of 18 (34,702 Views) Report Inappropriate Content Re: How do I reset a general printer error 0x61011beb on my Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video, Check the paper path and remove any paper still in the product.

when no further information is available?The HP web site treats all comers as if we are 6 years olds.A) Unplug the USB cableB) Turn the power offC) wait 60 secondsD) turn http://h30434.www3.hp.com/t5/Inkjet-Printing/hp-officejet-6500-error-general-printer-error-0x61011-bed/td-p/2422497 Showing results for  Search instead for  Do you mean  or Post new question Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this wi Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎12-04-2013 01:16 PM Hello harry30, I recommend looking at the Reply 0 0 BlackManKing Honor Student Posts: 3 Member Since: ‎12-08-2014 Message 5 of 5 (192 Views) Report Inappropriate Content Re: general error on my printer Options Mark as New Bookmark

However I cannot post these steps in the forum as it is against HP policy. have a peek at these guys SERVICE the product.Wow. Failure to disconnect the power cord from the rear of the product can cause damage when removing jammed paper. Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎10-17-2010 11:24 AM Have had this problem now for 3 days...

If you do not have this information, you can locate it at this website: http://h20566.www2.hp.com/portal/site/hpsc/public/wc/home?ac.admitted=1384280905804.876444892.199480... Solution three: Clear a paper jam from the front of the product The carriage might stick on either side or in the middle of the product. Do you have any mor e suggestions?Thank you & God Bles You! check over here If this fails to resolve the issue than a replacement printer may be needed, Please respond to this post with the result of your troubleshooting.

Make sure that the power cord is firmly connected to both the product and the power supply. Error message has been displayed all day. Which of the 2 do you have?E709 series:E710 series:Jason -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------I am not an HP employee.

It does not work at all.

First Time Here? Reconnect the power cord to the back of the product. Reconnect the power cord to the electrical outlet. Reply 0 0 Jemejamal Honor Student Posts: 2 Member Since: ‎04-10-2014 Message 9 of 18 (32,113 Views) Report Inappropriate Content Re: How do I reset a general printer error 0x61011beb on

It doesn't tell you if the position sensor is bad or if the tape skipped from the back of the carrige, but it DOES indicate the problem is with the position If these steps resolved the issue, you do not need to continue troubleshooting. Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video, this content When a Dell All-in-one shows a specific Hex Code in the LCD and you can look up the specific code and see the nature of teh specific error.

Reply 1 Reply 1 1 Everyone's Tags: HP Oficejet 7500 E910Microsoft Windows XP View All (2) Highlighted X-23 HP Support Agent Posts: 4,532 Member Since: ‎11-04-2014 Message 2 of 2 (5,319 Reply 0 0 zlftcav Top Student Posts: 5 Member Since: ‎10-17-2010 Message 6 of 44 (90,576 Views) Report Inappropriate Content Re: hp officejet 6500 error-general printer error Options Mark as New caution: The paper might tear when removed from the rollers.